Make it Work
It doesn’t matter if your customer is right or wrong, you have to remember that they're still your customer.
I'm a big fan of meeting my clients where they are, because every entrepreneur has a relationship with their business that only they understand.
It's like religion - every single person has a slightly different idea of what's going to get them to hell or to heaven, or really, whether or not they care. It comes down to what they're comfortable with, and how far they're willing to go.
So, when you get a tough request, you can't always say, “No.” Or, “Do it this way." You're getting paid to make “it” work.
All of you event pros in here know exactly what I'm talking about. You’re the same way, trust me.
Basically, I spend a lot of time figuring out how to make the “business” part of your business tech run a little bit smoother.
With one of my Honeybook clients, it was adding confirmation info to her contracts, so her assistant could just copy and paste it into her weekly schedule email, instead of hunting and pecking all over the damn website. Or turning a pdf menu into a website contact form, so it’s faster for clients to get a quote.
Here’s four things I found this week to unjam your life and business. Contact me if you’d like to schedule a consultation!
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The Round Up
Stay safe and I’ll talk to you soon,
Elizabeth