The ECC Blog

Want to learn more about Honeybook and how you can use it to automate your admin? You’ve come to the right place. On the ECC Blog, I write articles for business owners ready to leverage the various tools out there so they can make life easier while boosting their business!

Elizabeth Coopersmith Elizabeth Coopersmith

Ten Minutes. TEN.

According to Hubspot, 90% (!) of customers rate an immediate response as an essential part of customer service. But here's the kicker - 60% of those define "Immediate" as 10 minutes or less. Wow. I think we all knew we were there, but seeing it in print hits home. Ten minutes?

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