The ECC Blog
Want to learn more about Honeybook and how you can use it to automate your admin? You’ve come to the right place. On the ECC Blog, I write articles for business owners ready to leverage the various tools out there so they can make life easier while boosting their business!
Four For Friday: Are your clients dumb, or is it you?
FRUSTRATING. Is it you? Were you not clear? Or are they just dumb?
How to respond to inquiries in 2023
There are so many different ways that it’s necessary - nay, essential - to lay out the best possible processes that are going to get you the best possible result - you get booked and paid. Inquiry replies from now on need to hit a little differently this year, so this is what I recommend you do in 2023.
Four for Friday: Quarter Four
Every year we all wonder exactly how that went by so fast, and we wince at what we got wrong and feel lucky for what went right. Most of the time, though, luck didn't have anything to do with it.
Ten Minutes. TEN.
According to Hubspot, 90% (!) of customers rate an immediate response as an essential part of customer service. But here's the kicker - 60% of those define "Immediate" as 10 minutes or less. Wow. I think we all knew we were there, but seeing it in print hits home. Ten minutes?
