It’s time to say goodbye to 2022, and I want to start with my one-word description of the year: Busy.

I’m done harassing you to use your CRM payment processor. Here’s how to not use your payment processor better.

I'm mixing this up a little a giving you your Four (Okay, Five) for Friday...on Wednesday, so you get your Black Friday deals before Friday. And, you'll get a reminder on Friday, too, if you haven't seen this. Sales, people. Sales and savings and extra benefits. Welcome to the joy of the Holiday season, am I right?

You can use Contact forms for many things, not just inquiries.

Every year we all wonder exactly how that went by so fast, and we wince at what we got wrong and feel lucky for what went right. Most of the time, though, luck didn't have anything to do with it.

You got the gig, and now the real work begins - getting you and your client on the same page. Here are the four keys of successful onboarding and how to swing them:

Don’t believe the hype. You still need a website.

Four things that will help you build a better business and entrepreneur life, and give me that Charlie Brown Christmas dance feeling

Are you the asshole? People are more open about themselves, but only if you let them be.

1 in four Americans live with a disability, which is why making your website ADA compatible is definitely a thing. Let’s get started!

Meet, Greet, and Learn

According to Hubspot, 90% (!) of customers rate an immediate response as an essential part of customer service. But here's the kicker - 60% of those define "Immediate" as 10 minutes or less. Wow. I think we all knew we were there, but seeing it in print hits home. Ten minutes?

Create a business that can give more f**ks.

How Bob the Builder wins the motivation war, and a few more tips to help you win, too.